What we do

We develop the best after-sales solution together with our customers

 

Our objective is to work with our customers to find the solution that best combines increased efficiency and higher revenue in after-sales. We analyse, optimise, redesign and develop products throughout parts & services process chains – taking an approach that is tailored to the client, innovative, solution-oriented and that includes the appropriate, ideally suited information technology.

We implement, operate and support processes and ensure that interface integration with other IT structures is always adequate and operational.

We thus create the prerequisites for digitally mapping complete after-sales processes, implement self-learning logics and analyse user and order behaviour. In this way, we offer our customers the security of being able to implement innovative sales and marketing strategies at any time and react promptly to the demands of global markets.

With our services, our customers are always one step ahead of the competition!

 

 

Selection from our product portfolio

is the Volkswagen Group’s official parts information system. As the central hub, it offers access to all the necessary information in after-sales.

is the online portal for the open market and currently provides access to the original parts catalogues of 39 manufacturers. In addition to providing price and availability information, the portal enables customers to order parts from authorised dealers in just a few clicks. www.partslink24.com

Pricing Solutions are solutions for manufacturers and importers which assist them in setting prices for spare parts. From here, the prices can be transferred to all additional systems.

 

You can find information on our Industries product portfolio on the following website

 

Excerpt from our reference list

 

Industries references

 

Our approach working methods

A clear competitive advantage for our customers.

No investment costs

We develop custom software solutions that are used through licensing models. These contain all future updates, further developments and any after-care and support services.

No stand-alone solutions

We do not require any changes in the customer’s IT. Thanks to their interfaces, our solutions can be seamlessly integrated into existing networks and systems to support customers’ processes.

Modular range of offers

All of our systems and services have a modular design, and access is possible at any level.

Technological autonomy

We operate our own state-of-the-art data centre. This ensures independent provision of all products and data to third parties.

Permanent further development

New requirements arising from practice in the field are implemented as modifications to our products without delay.

ISO certification

LexCom is certified in accordance with BS ISO/IEC 27001:2013, meeting the highest demands of information security management systems.

Do you want to learn more about our products?
We look forward to hearing from you.

Tel.: +49 (0)89 / 5 47 15-0
E-Mail: mail@lexcom.de